Terms of Service

Effective Date: September 1, 2026

Welcome to FunnyFuzzy!

Before you browse, visit, or use the various pet products, services, and related content provided by FunnyFuzzy (hereinafter referred to as “we”, “this website”, or “FunnyFuzzy”), please carefully read and fully understand this “Service Terms”. When you click to agree, place an order, register an account, or use our services in any way, it indicates that you have unconditionally accepted all the terms of this agreement. If you have any objections to certain terms, the only solution might be to cuddle your pet and stop using our services.

I. Confirmation and Amendment of the Agreement
Agreement Establishment: This agreement is legally binding between you and FunnyFuzzy. Whether you represent yourself or your pet with the absolute status of a family member (cat, dog, or other cute pet), you guarantee that you have full civil capacity to enter into this agreement.

Terms Amendment: We reserve the right to modify this service terms at any time. Once the modified terms are published on the website, they will take effect immediately. For significant changes, we will fulfill our reasonable notification obligation. If you disagree with certain terms, the only solution might be to cuddle your pet and stop using our services.

II. User Account and Registration Security
Account Registration: To help you choose the most comfortable bed and the most interesting toys for your pet, you may need to register a FunnyFuzzy account. You promise to provide true, accurate, complete, and up-to-date personal information.

Account Security: Your account password is kept by you. If your password is accidentally leaked due to poor management (such as being stepped on by the cat on the keyboard or being accidentally picked up by the dog) or if your account is damaged due to any other reason, FunnyFuzzy will not be responsible. However, we will sympathize with your situation.

Account Limitation: Each natural person or entity can only have one main FunnyFuzzy account. It is strictly prohibited to maliciously register, engage in fraud, sell coupons, or use loopholes for any improper profit-making behavior. Once discovered, we have the right to suspend the account and cancel the related orders.

III. Product Information, Prices, and Ordering
Product Description: FunnyFuzzy is committed to providing high-quality, stylish products for pets. We have made every effort to display the color, size, and material of the products on the website as accurately as possible. However, due to the limitations of display resolution, lighting conditions, and the actual body size of the pets, there may be slight visual differences between the actual product and the pictures.

Price Strategy: The prices displayed on the website are based on the checkout page. We have the right to adjust the product prices without prior notice. If you discover a significant pricing error after placing an order (for example, marking a product worth hundreds of yuan as only a few cents), we have the right to cancel the order and fully refund you, and we will sincerely apologize to you.

Order Establishment: When you submit an order and complete the payment, it does not mean that the contract has been formally established. It only indicates that we have received your purchase intention. The contract will only come into effect when we successfully dispatch the purchased goods and send the shipping confirmation email.

IV. Delivery, Signature, and Risk Transfer
Delivery Service: We will deliver the goods to the designated receiving address through the cooperative third-party logistics. The delivery time is an estimate and may be affected by extreme weather, holiday promotions, customs clearance, and other unforeseen factors.

Signature Responsibility: Please inspect the goods in person when receiving the package. If you find that the outer packaging is severely damaged, the goods are missing or deformed, please refuse to sign for the delivery and immediately contact our customer service team. Once you or your proxy sign for the package, the ownership of the goods and the risk of damage will be transferred to you.

VII. Return and After-Sales Policy
Speciality of pet products: Considering the hygiene safety and health protection of pets, some unpacked, used, cleaned or with pet hair and odors goods (under the premise of no quality issues) may not support no-reason return or exchange. Please all pet owners carefully check the size and style before unpacking.

Quality issues guarantee: If the goods have non-human-induced quality defects (such as broken thread, structural collapse, etc.), please contact us within the small white window period after receiving the goods. We will handle the return or refund procedures for you according to the after-sales policy.

VIII. User Conduct Guidelines
During the use of FunnyFuzzy services, you promise not to engage in the following behaviors:

Upload, publish or disseminate any content that contains false, defamatory, insulting, obscene, violent or infringes upon others’ intellectual property rights.

Use our system for any form of network attack, virus spread, crawler scraping or attempts to crack our server architecture.

Malicious evaluation, malicious after-sales claims or abuse of our customer service resources.

Violate any applicable local laws and regulations or international conventions.

IX. Intellectual Property Declaration
Copyright Ownership: All text, images, graphics, audio, video, software, UI design, LOGO and product design schemes on FunnyFuzzy website are protected by copyright law, trademark law and other intellectual property laws.

Usage Restrictions: Without the explicit written authorization of FunnyFuzzy, no one is allowed to copy, modify, disseminate, crawl, imitate or use the above content for commercial purposes in any way.

X. Disclaimer and Liability Limitation
Service Interruption: Due to network operator failures, system upgrade maintenance, hacker attacks or force majeure, the service may be temporarily interrupted or delayed. FunnyFuzzy will do its best to repair, but we will not be liable for any direct or indirect economic losses caused thereby.

Usage Risks: You clearly understand and agree that the risks of using the pet products and services provided by FunnyFuzzy are borne by you personally. We will not be liable for indirect, incidental or punitive damages for the products’ inability to fully meet your pet’s individual temperament (for example, the owner buys it but refuses to sleep in the expensive bed).

XI. Privacy Policy
We highly value your personal privacy and data security. The personal information (such as delivery address, contact information, pet preferences, etc.) we collect is only used for order processing, logistics delivery and optimizing your shopping experience. We will never sell or disclose your personal privacy to any third party without your explicit authorization. For detailed information, please refer to our “Privacy Policy”.

XII. Applicable Law and Dispute Resolution
Applicable Law: The formation, execution, interpretation and dispute resolution of this service agreement are governed by the laws of the location of FunnyFuzzy’s operation entity or the relevant jurisdiction area.

Friendly Negotiation: If any dispute arises during the performance of this agreement, it should first be resolved through friendly negotiation; if it cannot be resolved through negotiation, either party may submit the dispute to the people’s court with jurisdiction for litigation resolution.

Thank you for choosing FunnyFuzzy. May you and your pet enjoy every day filled with laughter and warmth, and have a wonderful time together!